Most PR Teams Are Using AI; Very Few Are Using It Well

If you work in PR, you’ve probably noticed something interesting over the past year. AI went from “Is this even allowed?” to “Yes, we use it” remarkably fast. According to recent reporting from PR Daily, roughly three-quarters of PR professionals now use AI in some capacity. That’s a big shift in a short amount of time. A year or two ago, many teams were still frozen somewhere between curiosity and fear, worried they might accidentally plagiarize something, hallucinate a crisis, or get yelled at by legal.

So let’s acknowledge the progress. PR teams have crossed the psychological hurdle. AI is no longer taboo.

But here’s the part we need to talk about honestly.

Most PR teams are still very early in their AI journeys, not because they lack access to tools, but because they’re using AI in ways that don’t actually change how PR works.

And that’s where the risk is.

“Using AI” and “Being Ready for AI” Are Not the Same Thing

Right now, when many PR leaders say, “We’re using AI,” what they usually mean is this:

We draft press releases faster
We rewrite headlines more easily
We summarize long documents
We generate first drafts that humans clean up

All of that is helpful. None of it is revolutionary.

AI, in most PR environments today, is functioning like a very fast junior team member who never sleeps and never complains. Useful, yes. Transformational, not yet.

The issue isn’t that teams are doing something wrong. It’s that they’re stopping too early.

PR teams are treating AI as a productivity tool instead of a strategic shift in how communication, credibility, and visibility work.

And history tells us that when technology changes how information moves, PR either adapts early or spends years playing catch-up.

The Familiar Pattern PR Keeps Repeating

If this feels familiar, that’s because we’ve been here before.

Think back to:

The rise of social media
The shift to digital-first newsrooms
The explosion of influencer marketing
The decline of traditional media gatekeepers

Each time, PR initially tried to bolt new tools onto old processes.

Each time, the teams that thrived were the ones that stepped back and asked, “How does this change the system we’re operating in?”

AI is not just another channel. It’s a new layer of interpretation between audiences and information.

And that’s a big deal for a profession built on shaping understanding.

Why PR Teams Are Stuck in the “Experimentation Phase”

Most articles describe PR teams as being “early” in AI adoption. That’s true, but not in the way people think.

It’s not that teams don’t know how to use AI. It’s that they don’t yet know what they should be using it for. Right now, most PR teams are experimenting tactically:

“Can it help me write this?”
“Can it save time here?”
“Can it clean this up?”

Those are fine questions. They are also small questions.

The bigger questions PR teams haven’t fully confronted yet include:

How does AI change how our brand is interpreted?
How does it affect credibility and trust?
How does it reshape stakeholder expectations?
How do we maintain consistency when machines assist with messaging?

Those questions are uncomfortable, so many teams avoid them.

The Hidden Risk of Treating AI as a Shortcut

Here’s the part that doesn’t get said out loud often enough. When AI is used primarily as a shortcut, it can quietly erode what makes PR effective.

If teams rely too heavily on AI to generate language without deeply understanding what’s being said and why, a few things start to happen:

Messaging becomes bland and overly safe
Thought leadership starts to sound like everyone else
Nuance disappears
Institutional voice weakens

PR professionals are trained to read the room, anticipate reactions, and shape narratives with intention. AI can assist with that, but it cannot replace judgment.

When teams skip the strategic layer and jump straight to output, they risk turning PR into content production instead of reputation management.

AI Is Exposing Gaps PR Teams Didn’t Know They Had

One of the most interesting things I see when working with PR teams is that AI doesn’t just accelerate work. It exposes weaknesses.

AI struggles when:

Messaging is inconsistent
Positioning is unclear
Internal alignment is shaky
Strategy lives only in people’s heads

When teams ask AI to help and don’t like the output, it’s often not because the tool is bad. It’s because the inputs are fuzzy.

This is why so many AI experiments stall out.

PR teams realize they don’t have:

Clear message hierarchies
Updated positioning documents
Agreed-upon language for sensitive issues
Strong internal documentation

AI doesn’t create clarity. It demands it.

Why Alignment Matters More Than Tools

One of the smartest observations in recent coverage is that the real skill gap in PR isn’t AI proficiency. It’s alignment.

AI works best when:

Leadership agrees on priorities
Teams share a common understanding of brand voice
Messaging frameworks are documented and current

Without that foundation, AI becomes frustrating instead of empowering.

PR leaders who focus only on tools miss the deeper opportunity. The teams that succeed are using AI as a forcing function to clean up strategy, not bypass it.

What “Early” Actually Looks Like in Practice

Being early in the AI journey doesn’t mean you’re behind. It means you’re still forming habits.

Right now, many PR teams:

Use AI individually instead of collectively
Lack shared guidelines for ethical use
Haven’t defined where AI is allowed or prohibited
Rely on personal judgment instead of policy

This creates inconsistency and risk.

AI maturity in PR isn’t about sophistication. It’s about intentionality.

Practical Advice for PR Leaders (No Hype, No Panic)

If you’re leading a PR team and wondering what to do next, here’s some grounded advice.

1. Normalize AI, Don’t Mythologize It

AI should not feel secretive or magical. Encourage open discussion about how it’s being used and where it’s helpful.

2. Invest in Strategy Before Automation

If your messaging is unclear, AI will amplify the confusion. Fix the foundation first.

3. Set Guardrails Early

Define what AI can and cannot be used for. This protects both your team and your brand.

4. Train for Thinking, Not Just Prompting

Good AI use in PR is less about clever prompts and more about critical evaluation.

5. Remember What PR Is Actually For

PR is not about filling space with words. It’s about shaping understanding, trust, and credibility over time.

AI doesn’t change that mission. It raises the stakes.Yes, most PR teams are using AI. But using AI is not the same as being prepared for an AI-shaped communication landscape.

The teams that will stand out over the next few years are not the ones who automate the fastest. They are the ones who pause, think strategically, and integrate AI in a way that strengthens what PR has always done best.

This is not a moment for panic.

It is a moment for intention.

And PR, when it’s at its best, has always been very good at that.

Remember, AI won’t take your job. Someone who knows how to use AI will. Upskilling your team today, ensures success tomorrow. Custom in-person and virtual trainings are available. If you’re looking for something more top-level to jump start your team’s interst in AI, we offer one-hour Lunch-and-Learns. If you’re planning your next company offsite, our half-day workshops are as fun as they are informational. And, of course, we offer AI consulting and support with custom prompt libraries, or AISO/GEO strategies. Whatever your needs, we are your partner in AI success.