Trusted by leaders across enterprise, healthcare, technology, higher education, and the nonprofit sector.

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AI Isn’t The Problem.

The Way Work Gets Done Is.

Employees are already experimenting AI. But, most organizations simply haven’t redesigned how people, processes, and AI work together.

Without clear guidance and practical education, AI can create more inconsistency, not more productivity.

Organizations need to answer questions such as:

  • Which AI tools should employees use?
  • What information can safely be shared?
  • Which workflows should change?
  • What should AI do, and what should remain human?
  • Where is human judgment or approval required?
  • How should successful AI practices be scaled?

Human + AI By Design™ helps organizations answer those questions and turn AI experimentation into sustainable ways of working.

Start Where You Are

Not every organization needs the same thing.

From One Training to Enterprise Transformation.

Every organization is at a different stage of AI adoption. That is why our engagements can stand alone or work together.

Need Practical AI Training?

Start with a customized briefing, workshop, team training or offsite experience.

You will receive focused education designed around your people, tools, responsibilities and business goals.

Need a broader AI Transformation?

Begin with the combination of governance, workflow redesign, education and intelligent systems your organization needs most.

We can help you build the operating model required to adopt and scale AI responsibly.

FOUR PROGRAMS

Establish governance, policies, technology recommendations, and operational standards that make AI safe, scalable, and sustainable.

Map existing workflows, identify where AI creates real value, and build Human + AI Workflow Blueprints™ your teams can follow.

Customized workshops, executive education, workflow coaching, and department-specific training designed around how your organization actually works.

Develop custom GPTs, AI agents, knowledge assistants, organizational intelligence systems, and workflow automation that make expertise repeatable.

CUSTOM ENGAGEMENTS

AI creates the greatest value when it is intentionally designed into the way work gets done.

Our approach begins with the work itself:

1. Understand the Work. We examine the people, processes, technology, knowledge and decisions involved.

2. Define Human and AI Responsibilities. We determine what AI should automate, accelerate or assist, and where human creativity, expertise, judgment and accountability must remain.

3. Build the Right Solution. We create the policies, workflows, training or intelligent systems needed to support the new way of working.

4. Prepare People to Use It. We give employees the education, practice and support required to turn a new solution into an everyday behavior.

The result is not simply greater access to AI. It is a practical system people understand, trust and use.

AI visibility

The next generation of search is here: GEO.

Organizations aren’t just competing for rankings anymore.

They’re competing to become the companies AI recommends.

Human + AI Visibility™ helps organizations improve discoverability across ChatGPT, Gemini, Claude, Perplexity, Copilot, and future AI platforms through content architecture, authority building, GEO strategy, structured data, and visibility measurement.

We’ve Sat In Your Seat.

Before we advised organizations on AI, we spent decades leading marketing, communications, public relations, operations, and higher education.

We’ve launched products. Led agencies. Managed teams. Built departments. Taught in classrooms. Navigated operational change.

That experience shapes everything we build.

Because understanding the work comes before redesigning it.

We’ve Built This For Teams Like Yours.

We specialize in AI training, workflow integration and transformation for:

  • Marketing, Communications, Public Affairs
  • Advertising, Creative, Media Buying
  • Enterprise Product Marketing
  • Healthcare Communications
  • Professional Services
  • Higher Education
  • B2B Technology
  • Nonprofits
  • Agencies

Our clients include: AWS, Baker Tilly, Labcorp, The Home Depot, The American Red Cross, and many others.

LET’S BUILD WHAT COMES NEXT

Start With What You Need Now.

You may need a practical team training.

You may need to redesign one important workflow.

You may need governance, an intelligent AI system or a complete organizational roadmap.

You don’t have to buy everything at once. Tell us what your organization is trying to accomplish, and we’ll help you identify a practical place to begin.

Human + AI By Design™ gives organizations everything they need to work differently.

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