Confession. I have a slight obsession with AI Search, specifically, understanding how AI actually finds, evaluates, and cites content.
Not because I enjoy staring at data dumps at midnight…
(Okay, maybe a little.)
But because if we’re going to help organizations become more visible in AI search, we need to stop guessing and start understanding what’s happening under the hood.
That’s why one Chrome extension recently caught my attention.
It’s called ChatGPT Search & Fan-outs Capture, and while the name could definitely use a marcom expert’s touch (call me 😉), what it does is fascinating.
AI search isn’t magic.
It’s a process.
When you ask ChatGPT a question that requires web search, there’s a surprising amount happening behind the scenes.
The model isn’t just pulling up one webpage and calling it a day.
It’s launching multiple searches. Evaluating different types of sources. Comparing products. Looking at images. Pulling in news for validation. Finding locations. Recognizing brands, organizations, people, and products.
Then it synthesizes all of that into one response.
Most of us only ever see the final answer.
This tool lets you peek behind the curtain.
It’s like opening the hood of ChatGPT.
The extension captures the searches ChatGPT performs before it answers your question.
Not just the final citations you see, but the different search paths, or “fan-outs”, the model uses to build its response.
That matters because those searches reveal something incredibly valuable:
How AI is thinking about your topic.
Not in a philosophical sense. In a practical one.
What questions is it asking?
What sources is it relying on?
Which brands consistently appear?
Which websites keep getting cited?
If you’re trying to improve AI visibility (GEO), that’s gold.
One feature really stood out to me.
The latest version introduces something called Turn Use Cases.
In plain English? It tells you how ChatGPT classified the user’s question before it answered.
Was it looking for information?
Was it shopping?
Was it searching for local businesses?
That may sound like a small technical detail.
It isn’t.
If AI classifies a question as commercial instead of informational, it may search differently, evaluate different sources, and return completely different types of results.
That’s incredibly useful if you’re creating content designed to be surfaced by AI.
Another feature comms teams should care about…
You can see what kinds of sources ChatGPT actually used.
Not just websites.
Products.
News.
Images.
Maps.
Shopping results.
If your content strategy focuses exclusively on blog posts while AI is answering those questions with product listings, news articles, or local results, you may be optimizing the wrong assets.
And yes…
It even shows which providers supplied the search results.
Again, that’s probably not something most marketers spend their Friday nights thinking about. (I hope.)
But it’s another reminder that AI search isn’t one giant black box.
It’s a collection of systems working together.
The more we understand those systems, the better we can create content that deserves to be found.
My favorite feature?
Brand tracking.
Imagine asking ChatGPT dozens, or hundreds, of questions relevant to your industry and then seeing:
- Which brands appear most often
- How frequently your competitors are cited
- The exact context in which your brand is mentioned
- Which domains consistently influence AI-generated answers
That’s no longer theory.
That’s measurable.
And measurable means improvable.
Here’s what I wouldn’t do.
I wouldn’t use this tool to try to “game” ChatGPT.
That mindset never lasts. Search engines evolved. Social media evolved. AI search will evolve too.
Instead, I’d use it to understand the patterns.
- What types of content earn citations?
- What sources consistently show up?
- What questions does AI keep asking behind the scenes?
Those are strategic insights, not hacks.
The bigger takeaway
One of the biggest misconceptions I hear is that GEO is somehow replacing SEO.
It isn’t. It’s expanding it.
Success in AI search isn’t about sprinkling magic keywords across a webpage.
It’s about becoming a source AI repeatedly recognizes as credible.
That’s built through quality content. Clear expertise. Strong brand signals. Earned media. Thought leadership. Helpful resources.
And increasingly, understanding how AI search systems evaluate all of those signals together.
Tools like this won’t magically make your company more visible.
But they can help answer a much more important question: Why is AI choosing one source over another?
And in my opinion, that’s one of the most valuable questions communicators should be asking right now.
Remember, AI won’t take your job. Someone who knows how to use AI will. Upskilling your team today, ensures success tomorrow. Custom in-person and virtual trainings are available. If you’re looking for something more top-level to jump start your team’s interest in AI, we offer one-hour Lunch-and-Learns. If you’re planning your next company offsite, our half-day workshops are as fun as they are informational. And, of course, we offer AI consulting and GEO strategies. Whatever your needs, we are your partner in AI success.
ChatGPT Ads Hit $1 Billion: What It Means for GEO & AI Visibility
ChatGPT Ads have reached a $1 billion annualized run rate. Here’s what the rise of AI advertising means for GEO, brand visibility and the future of digital marketing.
The AI Gender Gap May Start With How We Define AI Talent
Women remain underrepresented in AI. But closing the AI gender gap also means expanding who gets to shape how AI transforms work.
Top 10 Things Your AI Policy Should Include
An effective AI policy should help employees make sound decisions when AI shows up in real work. Here are 10 areas organizations should address—from tools and data to AI agents, transparency, records and human accountability.
Buying AI Technology Is Easy. Changing How People Work Is Harder.
Companies have spent years buying AI tools and teaching employees how to use them. But access isn’t transformation. The next phase of enterprise AI requires redesigning the work itself — turning individual AI experiments into repeatable workflows, shared organizational capability and smarter Human + AI collaboration.
The Emerging AI Data Custody Problem: Why an AI Policy Isn’t Enough
Every time an employee uploads a document, analyzes data or asks AI to improve a draft, organizational information moves into an AI system. The question isn’t simply whether employees can use AI. It’s who has custody of that information, what happens to it next, and whether your governance practices follow the work.
Why Most GEO Strategies Fail: Your Content Isn’t Built for the Conversation
Your company may not need more content. It may need better-connected content. Learn why conversation gaps cause brands to disappear as customers move through the GEO Conversation Chain™.
AI Governance Cannot Stand Still When AI Doesn’t
AI is changing faster than most organizational policies. As new models, AI agents, disclosure requirements and regulations emerge, organizations need to move beyond static AI policies toward a living governance practice that evolves with the technology and the work.
Stop Optimizing for One Answer: Own The GEO Conversation Chain™
Your customers aren’t asking AI one question. They’re moving through a chain of prompts, comparisons, objections and decisions. The brands that win won’t simply appear in the first answer. They’ll remain useful throughout the GEO Conversation Chain™.
The AI Questions Changed. So Did Our Research.
Our three-year enterprise AI research didn’t end where we expected. Discover why the questions changed—and download the full 2026 AI Adoption Gap Report.
Claude Just Took Another Step Toward Becoming a Coworker.
Claude’s newest capability isn’t just another AI feature. It signals the shift from chatbots to AI coworkers that complete real business workflows.
AI Didn’t Kill Public Relations. Bad PR Did.
AI isn’t replacing public relations. It’s changing how trust is built, discovered, and summarized. Learn why credibility is the new communications strategy.
Five AI Workflows Every Comms Team Should Already Have
Discover five AI workflows every communications team should implement to save time, improve consistency, and increase strategic impact.
The Next Reputation Crisis May Not Start With a Journalist. It May Start With an AI Answer.
AI reputation management is the new frontier of crisis communications. Learn how PR leaders can protect brand trust in an AI-driven information ecosystem.

