Category: AI and Retail
-
Talkdesk Wants to Personalize Your CX with Generative AI
Talkdesk uses GenAI to deliver hyper-personalized customer experiences that adapt to each customer’s unique profile, history, usage patterns, location, demographics, and emotional state.
-
WPP’s Integration of Anthropic’s Claude 3 Models, Leading Agency AI Interoperability
WPP, the global holding company for advertising and public relations agencies, announced its integration of Claude 3 AI models.
-
The Transformative Power of Gen AI in Consumer Marketing
A look at how Gen AI is transforming marketing and the steps you should take to leverage this incredible tech.
-
Amazon Unveils New AI Tool to Answer Shopper Questions
Amazon launched an AI-powered feature aimed at simplifying the online shopping experience. The tool can respond to common customer questions about products – summarizing details from listings and reviews to deliver quick answers.
-
CoPilot Pro, The AI Election, Plus Salesforce & FedEx Take On Retail with AI
A brief rundown of the latest AI news: the launch of CoPilot Pro, how OpenAI prepares for the election and Salesforce and Fedex take on retail with AI.
-
IDC Says: Gen AI to Replace 30% of Marketing Tasks by 2027
A new report from IDC predicts that generative AI will automate 30% of marketing tasks across APAC companies by 2027. Here’s what this means for marketers here in the U.S.
-
How AI Helps Retailers Drive the Path to Purchase
AI is transforming the retail space. From hyper-targeted ads to real-time inventory management and more. Here’s how AI is changing retail.